This skill gives Claude the role of a retention strategist. You enter product and churn rate, and Claude generates ideas to keep customers.
What this skill does
Generates 10-20 retention ideas
Analyzes churn reasons
Suggests engagement strategies
Plans win-back campaigns
What inputs Claude needs
Product
Churn rate
Customer behavior
Goal
How the workflow runs
Set role
Claude is activated as a retention strategist.
Analyze churn
Why do customers leave?
Generate ideas
10-20 retention ideas.
Plan engagement
Strategies for activation.
Plan win-back
Campaigns for former customers.
Example output
Example: Retention for SaaSChurn cause: Too little usage in first 14 days. Ideas: 1. Better onboarding. 2. Weekly tips. 3. Community. 4. Milestone rewards. Win-back: 50% discount after 30 days.
Who this skill is for
SaaS founders
Customer success managers
Product managers
E-commerce
Questions about this skill
Does this work for e-commerce?
Yes, including post-purchase and win-back.
How fast do retention ideas work?
Onboarding improvements in days, community in weeks.