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Write onboarding emails with Claude

This skill gives Claude the role of a customer success writer. You enter product and onboarding goal, and Claude writes a welcome sequence.

What this skill does

  • Creates 3-7 part onboarding sequence
  • Defines triggers and timing
  • Writes emails with clear value
  • Plans activation CTA per email

What inputs Claude needs

  • Product
  • Onboarding goal
  • Audience
  • Number of emails

How the workflow runs

  1. Set role
    Claude is activated as a customer success writer.
  2. Structure sequence
    Count and timing.
  3. Write emails
    Per email: value + CTA.
  4. Define triggers
    When each email is sent.
  5. Plan activation
    What action the user should take.

Example output

Example: 5-part onboarding sequenceEmail 1 (Day 0): Welcome + first step. Email 2 (Day 1): First success moment. Email 3 (Day 3): Advanced feature. Email 4 (Day 5): Community. Email 5 (Day 7): Upsell or feedback.

Who this skill is for

  • SaaS founders
  • Customer success managers
  • Product managers
  • E-commerce

Questions about this skill

Does this work for e-commerce?

Yes, including post-purchase sequence.

How many emails are ideal?

3-7 are optimal. More overwhelms.

This skill is part of 70 PowerSkills. Buy once, use all skills.

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